What are the benefits of being assertive?
How to be assertive:
In order for these skills to be effective; timing, body language, and tone are essential. If you are angry, impatient, or resentful, your tone will overshadow your words, and you will sound aggressive, not assertive.
Learn the difference between being assertive, passive, and aggressive.
Passive behaviour:
Aggressive behaviour:
Assertive behaviour:
Example of how to communicate assertively: